Our Services

Telephone and email support

Day-to-day telephone and email support for all your industrial relations queries

Executive and Line Management support

Priority Workplace provides support for Executive and Line managers to develop and strengthen their industrial relations skills and practices, including via tailored training and mentoring packages

Intensive industrial relations support

Intensive industrial relations support and/or representation including dispute settlement, disciplinary and/or performance management, grievances, workplace bullying allegations, and union discussions

Human Resources support

Priority Workplace is available to assist your service with all your HR needs. These may include recruitment and selection, employee engagement, performance planning and evaluation, mentoring and coaching, facilitated discussions, tailored workshops and training, and general HR support.

Workplace investigations

Workplace investigations, including investigation of matters to ensure compliance with obligations under the NDIS Quality and Safeguarding Commission and a worker’s obligations under the NDIS Code of Conduct (conducted by a licenced investigator)

Workplace mediation

Staff conflict may be due to a misunderstanding or miscommunication and, if not addressed, may develop into something more serious. An avenue that has a strong track record of success is mediation. This is where a qualified and nationally accredited mediator brings parties together to discuss their differences and work towards an agreed outcome. Priority Workplace can provide your service with a mediator to facilitate a workplace mediation in a safe and respectful manner.

WorkCover and OHS support

Priority Workplace is available to assist your service with specialist OHS and WorkCover support. This includes advice regarding OHS management responsibilities, responding to OHS issues raised by employees or their unions, and advice about responding to an accepted WorkCover claim.

Relevant industrial relations updates

Relevant industrial relations updates, including Award and relevant Agreement updates.